Privacy Policy
This Privacy Policy explains how Cutvora TileCraft (“we”, “us”, or “our”) processes personal information when you visit or use our services at the domain cutvora.bond and related pages.
Information We Collect
- Account data: email and password hash when you create an account.
- Purchase and access records: courses purchased, progress checkpoints, and assessment results.
- Communications: messages sent through the contact form and support channels.
- Technical data: IP address, device attributes, and basic analytics (subject to your cookie choice).
How We Use Information
- Provide and improve e-learning services and course access.
- Process transactions and maintain purchase records.
- Communicate about updates, billing, and support.
- Analyze anonymized usage to improve content, respecting cookie preferences saved in localStorage.
Lawful Bases
We rely on contract (delivering purchased courses), consent (optional analytics cookies), and legitimate interests (security, fraud prevention, and service improvement).
Cookies & Local Storage
We use essential cookies and store preferences (theme, cookie choice, favorites “Fallows”, and cart content) in your browser’s localStorage. You can clear these at any time. The cookie banner appears on first visit unless you have consented or declined.
Data Sharing
We do not sell personal information. We may share data with payment processors, hosting providers, and analytics vendors under strict contracts and only as necessary to operate the service.
Retention
Account and purchase records are retained for as long as your account is active and as required by law. Support messages are retained for up to 24 months unless you request earlier deletion where feasible.
Your Rights
Depending on your location, you may have rights to access, correct, delete, object, or port your data. To exercise rights, contact us at [email protected].
Security
We apply industry-standard safeguards, encryption in transit, and access controls. No method is 100% secure; please use strong passwords and keep credentials confidential.
Children
Our services are intended for individuals 16+ and not directed to children.
Contact
Questions about this Policy? Email [email protected] or call +1 (415) 915-2048.
Changes
We may update this Policy. The “Last updated” date will change accordingly.
Last updated: 2026-06-01